Credits, billing & usage

Understand how credits work, manage your plan, and track usage.

Written By Zack (Zense AI)

Last updated 10 days ago

Zense AI uses credits to power AI features.

Settings β†’ Billing covers your plan and payment history; Settings β†’ Usage shows limits, charts, and transactions.

Credits are the currency behind Chat, Image Studio, and Video Studio. Understanding how they work helps you plan usage and avoid surprises.

Where to look

Under Settings β†’ Application:

  • Billing β€” your current plan (Free, Pro, or Max), upgrade options, and billing history (invoices and payments) on one page.
  • Usage β€” credit limits, usage charts, and transaction history (route: /settings/credits).

The profile menu credits strip also links to Usage for a quick glance.

Types of credits

Chat credits and Studio credits are tracked separately β€” Image and Video Studio credits can be topped up individually.

  • Chat credits β€” used by chatting and agent tools (messages, web search, website crawl, YouTube transcript, image generation/editing in chat, app building).
  • Image Studio credits β€” used by Image Generate Studio.
  • Video Studio credits β€” used by Video Generate Studio.

Image and Video Studio credits are individual and can be topped up.

How your limit is set

Your total credit limit can come from your plan, individual top-ups, or school-assigned bonuses.

Your credit limit can combine:

  • Plan default β€” comes with your plan (manage upgrades on Billing).
  • Individual top-up β€” extra credits you add from Usage.
  • School bonus β€” assigned by your school admin (school accounts).

Chat credits typically reset each month on your reset date.

School vs individual accounts

School accounts have limits managed by the administrator; individual accounts manage their own plan.

  • Individual accounts manage their own plan and top-ups via Billing and Usage.
  • School accounts have limits managed by the school administrator, and usage counts toward the school's pool for your role.

Track and export usage

In Settings β†’ Usage you can view usage by metric (chat, image, video, messages, and more) over the last 7 / 30 / 90 days, see summaries, and export a report.

Reaching your limit? Individual users can upgrade on Billing or top up from Usage; school users should contact their school admin. For detailed rates and school pool assignment, see Pricing & Credits.